Privacy Policy & SMS Terms

Effective Date: September 16, 2025

Privacy Policy

Blue Moon Screenprinting, Inc. ("Blue Moon Screenprinting," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when visiting our website, submitting forms, requesting quotes, placing orders, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect the following personal information:

• Name

• Company name

• Email address

• Phone number

• Billing information

• Shipping information

• Order details

• Artwork files and project information

• Communication preferences

We may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Website pages visited

• Date and time of visits

• Referring websites

How We Use Your Information

We use your information to:

• Respond to quote requests and inquiries

• Process orders and provide services

• Communicate regarding projects and production

• Provide customer support

• Send account-related communications

• Improve our website and customer experience

• Comply with legal obligations

• Send marketing communications when permitted by law

How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers that assist us in operating our business, including:

• Payment processors

• Shipping providers

• Website hosting providers

• Analytics providers

• Communication service providers

These providers are only given access to information necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Store user preferences

• Support marketing and advertising efforts

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to your information

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

SMS Terms & Conditions

By opting into SMS messaging from Blue Moon Screenprinting, Inc. through a website form, quote request, order process, or other communication method, you agree to receive text messages from Blue Moon Screenprinting, Inc.

Types of Messages

Messages may include:

• Customer care communications

• Quote follow-ups

• Order status updates

• Production notifications

• Shipping notifications

• Account-related communications

• Project-related communications

Message Frequency

Message frequency may vary depending on your interactions with us.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

to any text message received from us.

After opting out, you will no longer receive SMS communications unless you re-enroll.

Help Instructions

For assistance, reply:

HELP

or visit:

www.promodecorators.com/contact-us

Privacy Policy

Your information will be handled in accordance with this Privacy Policy.

Contact Information

Blue Moon Screenprinting, Inc.

38845 Mentor Ave Rear Building
Willoughby, Ohio 44094

Phone: (440) 942-6055

Website: www.promodecorators.com

Email: sales@promodecorators.com